Privacy Policy

TrueCanadian Group (“we”, “us”) respects your privacy and is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

When you place an order or create an account, we collect information such as your name, email address, shipping and billing address, phone number, and payment details. We also automatically collect limited technical data (such as browser type and pages visited) to improve your experience.

How We Use Your Information

• To process and fulfill your orders and send order updates.
• To respond to your questions and provide customer support.
• To send marketing communications, where you have opted in (you may unsubscribe at any time).
• To detect and prevent fraud and to comply with legal obligations.

Sharing of Information

We do not sell your personal information. We share it only with trusted service providers — such as payment processors and shipping carriers — strictly as needed to fulfill your order, and only under agreements that require them to protect your data.

Data Security

We use industry-standard safeguards, including encryption and secure servers, to protect your information. However, no method of transmission over the Internet is completely secure.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at privacy@truecanadiangroup.ca.

Cookies

Our Site uses cookies to remember your cart, preferences, and to analyze traffic. You can disable cookies in your browser settings, though some features may not function properly.

Contact

For any privacy-related concerns, please contact our Privacy Officer at privacy@truecanadiangroup.ca.